Answers to the most common questions about classes, scheduling, enrollment, and learning at Lumin Academy.
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Placement Session
If your English level has not been assessed yet, taking a Placement Session is the best first step. Once your level is determined, our Academic Team can recommend the most suitable learning path for you.
The Placement Session is a 20-minute live assessment designed to evaluate your speaking ability, grammar knowledge, vocabulary range, and overall communication skills.
Most learners receive their CEFR level recommendation shortly after completing the Placement Session.
Yes. Learners who complete a Placement Session receive a CEFR-based level recommendation to help them choose the most suitable course.
Yes. After the Placement Session, learners receive CEFR-based feedback together with guidance on the most suitable study route, which makes it easier to choose the right package or class format.
Class Types
Private Classes
Private lessons are fully personalized and designed around your individual goals, learning needs, and preferred schedule.
Semi-Private Classes
Semi-private lessons are designed for two learners studying together. The curriculum and lesson plan are customized based on the learners' objectives and needs.
Group Classes
Group classes follow a pre-designed General English curriculum with a fixed timetable. These classes focus on interaction, communication, and collaborative learning in a small-group setting.
Group classes have a minimum of 3 and a maximum of 4 students.
If only two learners enroll in a group class, the course will run as a 12-hour semi-private class.
Classes with three students include 15 instructional hours, while classes with four students include 18 instructional hours.
Yes.
Learners who do not have an active package may enroll in an available group class at their level after completing their current package.
At the moment, Lumin Academy accepts learners aged 15 and above.
Scheduling
For private and semi-private classes, our Academic Support Team will contact you via WhatsApp or Telegram after enrollment to arrange your Placement Session and class schedule based on your availability.
Group classes follow a fixed schedule, and class dates and times are displayed before enrollment.
Yes.
Private and semi-private learners can choose their preferred days and times, subject to teacher availability.
Group class schedules cannot be customized.
Yes.
To reschedule a private or semi-private lesson, learners should contact the Academic Support Team at least 24 hours before their scheduled session.
Private and semi-private classes begin once the Placement Session is completed and the schedule is confirmed.
Group classes begin on the published dates displayed on the course page.
Lesson Duration
Private lessons are 60 minutes long.
Semi-private lessons are also 60 minutes long.
Group lesson durations vary depending on the number of learners enrolled:
Each course follows a predetermined schedule.
For example, a learner attending two 60-minute sessions per week will complete a 12-session private package in approximately six weeks.
At the end of a package, learners may renew their current package, continue with private lessons, or join an available group class at their level.
Teachers
Our instructors are carefully selected and approved by the Lumin Academic Team based on their qualifications and teaching experience.
Learners are matched with instructors according to their level, learning goals, and availability to ensure the best learning experience.
If a teacher informs us in advance that they will be unable to teach a scheduled lesson, the Academic Support Team will contact learners to arrange an alternative time.
In urgent and unexpected situations, the Academic Team will assign another qualified instructor with a similar teaching profile to ensure continuity.
Learning Dashboard
Yes.
As soon as you enroll, you will receive access to your Lumin Dashboard.
Each course you register for will automatically appear in your dashboard, where you can access class links, learning materials, recordings, and course-related content.
Dashboard access is provided immediately after successful enrollment.
No.
Lumin Academy provides learners with all essential learning materials required for their courses.
Learners who prefer using a physical textbook may purchase one independently.
Class Recordings
Group and semi-private classes are recorded.
Private lessons may also be recorded upon the learner's request.
Recordings are accessible only to enrolled learners and remain available until the end of their package or course period.
Attendance and Progress
Learners may miss up to two sessions during a group course.
If more than two sessions are missed, learners will need to retake the same level before progressing.
Learners must achieve the required passing score to advance to the next level.
Detailed information about assessment methods, grading criteria, attendance expectations, and progression requirements will be explained during the first session.
Yes.
Teachers provide ongoing feedback throughout the course to support learners in monitoring and improving their performance.
During the first session, learners are introduced to the course structure, attendance policy, assessment criteria, grading system, and expectations for progressing to the next level.
Certificates
Yes.
Upon request, learners who successfully complete their course and meet the passing requirements may receive a Certificate of Completion from Lumin Academy.
After Enrollment
Once your enrollment is completed, you will receive access to your Lumin Dashboard.
For private and semi-private courses, our Academic Support Team will contact you via WhatsApp or Telegram to arrange your Placement Session and confirm your class schedule.
For group courses, learners can join according to the published schedule.
Yes.
As learners' needs evolve, our Academic Team can help recommend the most suitable learning path and available options for continuing their studies.
Still need help?
You can contact Lumin Academy at info@lumin-academy.com or visit the Contact page.