Effective date: June 17, 2026
By using Lumin Academy, you agree to these terms governing account access, class enquiries, placement bookings, study package purchases, group class enrolment, payments, and service conduct.
You are responsible for maintaining accurate account information, credentials, timezone settings, and any contact details you submit during purchase or scheduling flows. You must not share account access or use the service for unlawful purposes.
Placement sessions, private study packages, semi-private plans, and live group classes may each follow different scheduling, eligibility, and confirmation rules. Payment confirms the order, while final study times may still be coordinated by the academic team where the package requires manual scheduling.
Prices, discounts, learner quantities, and package terms shown at checkout are binding for that order. Payment processing may be handled by connected providers such as Paddle. Access to purchased services depends on successful payment confirmation and any eligibility checks that apply to the selected class format.
Refund handling is governed by the published Refund Policy. Timing, completed sessions, reserved seats, and provider-side payment processing constraints may affect eligibility and final refunded amounts.
We aim for high availability but do not guarantee uninterrupted service. Maintenance windows, third-party outages, or network issues may temporarily affect access.
Abuse, harassment, fraud attempts, impersonation, reverse engineering, or disruption of tutors, learners, staff, checkout systems, or platform integrations may result in account suspension, order cancellation, or permanent termination.
We may update these terms as the platform evolves. Continued use after updates means you accept the revised terms.
