Effective date: June 17, 2026
This policy explains how Lumin Academy collects, uses, stores, and protects personal data across our website, booking flows, support channels, and learning platform integrations.
Account details such as name, email, timezone, and related profile data; booking preferences submitted in placement or class request forms; order and payment metadata; support communications; and limited technical usage data needed for service reliability and fraud prevention.
We use your data to provide classes, process purchases, coordinate placement and scheduling, enroll users in courses, send transactional notifications, support account security, and improve the quality of our educational services.
We may process data through trusted infrastructure and operational tools, including WordPress, Moodle, payment providers such as Paddle, communication tools, and analytics or security services required to operate the platform.
We retain data only as long as needed for educational delivery, account support, legal and accounting obligations, dispute handling, and fraud prevention. We apply access control, token-based integration, and operational safeguards to reduce unauthorized access risk.
You can request correction, update, or deletion of personal data subject to legal, accounting, fraud-prevention, and service-delivery constraints. For privacy requests, contact support through official Lumin Academy channels.
